Contact

Get in touch

FeeFloor is operated by FeeFloor and maintained by the FeeFloor Data Team. Email is the fastest way to reach us — pick the address that matches what you need, and we read every message.

Report a data problem

Spotted a fee that looks wrong, a venue that’s missing, or a number that seems off? This is the most valuable message you can send us. Include the venue, the market (spot or perp), and what you believe the correct figure is — with a link to the official source if you have one. How we verify and act on corrections is set out on the corrections page.

Data corrections

corrections@feefloor.com

For wrong fees, missing venues, or anything that looks mis-measured. Exchanges reporting an official fee change should use this address too.

Everything else

Questions about the methodology, press and partnership enquiries, privacy requests, or general feedback all go to the same inbox. We aim to reply within a few business days.

General enquiries

contact@feefloor.com

Methodology questions, press, partnerships, privacy requests and feedback.

A note on what we can’t help with

We are not an exchange and hold no customer funds or accounts. We can’t reset a password, recover a deposit, action a withdrawal, or resolve a dispute with a venue — for any of those you need the exchange’s own support. And nothing we send is financial advice: we measure costs, we don’t tell you what to trade. See the terms for the formal version.